UBA Executive Management engages staff in a town hall meeting which climaxed with a staff bonding session

UBA Executive Management engages staff in a town hall meeting which climaxed with a staff bonding session

On Saturday 23^rd July 2022, the Executive Management and Staff of UBA Sierra Leone met for a town hall meeting at D-Bim D-Bam Multipurpose Hall at Wellington Street Freetown.

The purpose of the session was to create a space for staff to bond outside the working environment and for management to engage staff to know their pain points and areas of improvement. The session was very interactive as it has helped to build confidence amongst staff to express their concerns to management on the following areas: workspace, tools, staff promotion, bonus sharing and other areas of concern to management

In attendance were the Executive Director (ED) Mohamed Samoura, Executive Management Committee Members (EMC Members) core staff and outsourced.

The Country Head of Human Capital Management (HCM) made a lengthy and detailed presentation on various staff benefits and concerns such as medical, appraisal, bonus sharing etc. Staff were then given the opportunity to ask questions, expressed their grievances, appreciations, and concerns.

This session was anchored by the ED professionally and empathetically. Most of the issues discussed were about appraisal and career development, bonus sharing, medical, manning constraints, terminal benefit etc. These issues were adequately responded to by the ED and HCM.

The day was climaxed by the sharing of certificates to various individuals and branches as follows:

• Banking Hall Functionality
• Exterior Ambience
• Service Champions
• Overall best position in 2022 Mystery Shopping Exercise
• Product Knowledge
• Security Guards Preparedness
• ATM Functionality
• Staff Disposition
• Interior ambience
• Well-kept restroom
• Various individual certificates to the staff for deposit mobilization, bid security booked, inflows, account opening etc.

The event ended on a high note with staff being served food and drinks whilst hanging out, relaxing and catching up with other colleagues.